Welcome to Berryfield Fruits Shop (“we”, “us”, or “our”) at theberriesgarden.com. Just as we nurture our plants with care, we’re committed to protecting your personal information with the same dedication. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from our global gardening community.

1. Information We Collect

Like carefully selecting the right soil for different plants, we only collect information necessary to grow our relationship with you:

  • Personal Information: When you make purchases (like our heirloom fruit trees or specialty berries), we collect your name, email, shipping address, and payment details.
  • Order Details: Information about the plants you purchase (such as Andean tubers or espalier trees) and your gardening preferences.
  • Technical Data: IP address, browser type, and device information to help our website grow properly on your devices.
  • Usage Data: How you navigate our site (like which berry varieties you browse longest) to improve your shopping experience.

2. How We Use Your Information

We use your data with the same care we use to package your precious plants:

  • To process and ship your orders of fruit trees, berries, and other plants worldwide
  • To provide customer support for your gardening questions
  • To improve our website and product offerings (like our flowering quince or bamboo selections)
  • To send gardening tips, seasonal planting advice, and special offers (only with your consent)
  • To prevent fraud and ensure payment security

3. Data Sharing & Disclosure

We treat your data like rare plant specimens—shared only when necessary:

  • Service Providers: We share with shipping carriers to deliver your plants and payment processors to complete transactions.
  • Legal Requirements: When required by law or to protect our rights and your safety.
  • Business Transfers: In case of merger or acquisition, with appropriate privacy protections.
  • Never Sold: We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship plants globally (except certain Asian and remote regions), your data may be transferred internationally. We ensure such transfers comply with applicable laws and are protected by appropriate safeguards.

5. Data Storage & Security

We protect your data with the same vigilance we use to protect dormant plants during shipping:

  • Secure servers with industry-standard encryption
  • PCI DSS compliance for payment information
  • Regular security audits of our systems
  • Limited employee access to your personal data

While we implement strong security measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

6. Your Rights

You have rights regarding your personal data, just as you have choices in your garden:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your personal data under certain circumstances
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we use your data in specific cases

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like using the right tools for pruning, we use cookies to help our website function optimally:

  • Essential Cookies: Necessary for processing orders and secure payments
  • Performance Cookies: Help us improve our website (like seeing which fruit tree pages are most popular)
  • Marketing Cookies: Used with consent to show relevant plant recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some website features.

8. Children’s Privacy

Our website is not designed for children under 16. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business grows, just as plants need different care through seasons. Significant changes will be notified via email or website notice.

10. Contact Us

For any privacy-related questions, please contact our Data Protection Officer:

Berryfield Fruits Shop
800 Quacco Road
Savannah, US 31419
Email: [email protected]

Thank you for trusting us with your gardening needs and your personal information. We’re committed to helping your garden—and your privacy—flourish.